“What can I do?”

Access is an all-consuming endeavor in a disabled person’s life. I love that the disability community learned to frame it that way: it emphasizes that the problem is not the person, their body or their condition; the problem is society’s indifference.

Many accessibility solutions are structural; they require collective action — constructing spaces such that wheelchairs can be used within them; hiring interpreters and providing caption services… these are not actions that can be undertaken by a single person.

What is unfortunate about this, though, is that it relieves the fully-abled individual of hir responsibility to hir disabled counterparts. It means the fully-abled individual can safely get away with never thinking about disability, and the connection between societal access and hir actions specifically, at all. Sie never has to consider how her attitudes and behaviors very really shape the environment of hir peers. Sie never has to stop and think, how does what I am doing affect those around me, and how can I change that to make things better for them?

When all solutions are collective, your own actions become invisible. Your contribution to the world around you becomes invisible. The power you hold over other people becomes invisible. Your status as part of the problem becomes invisible.

So let’s be clear — YOU ARE PART OF THE PROBLEM. And there is no instant solution, no magic words that can make that “go away.”

But what can you do?

I thought of what I think is an illustrative example the other day.

When I was attending college, I had a lot of walking to do — at least a mile from my dorm to each class, and of course the walking in between. It was exhausting, and it was one of the major factors that led me to drop out the first time.

One of my classes was on the sixth floor of the humanities building. Another was on the fifth floor of the math and science building. And I had several choices on how to reach those points:

1. The elevator.

2. The escalator (in the math building).

3. The stairs.

Here’s the irony: the only accessible solution was the stairs.

I have a physical disability. That disability is also invisible. I can climb stairs, but when I do it precludes any remotely physical activity (up to and including sitting upright) for a couple days, compounded the more flights I have to climb.

This was not teneble, not when I had to do this three times a week, and that doesn’t even include the energy required to walk to the building in the first place, to sit in the hard uncomfortable chair for an hour taking notes, and the energy I needed to do the home assignments, projects, and studying necessary for the class. And that doesn’t account for my four other classes!

So: Why couldn’t I use the elevator?

Well, because everyone else was using the elevator — so many people that there was a long line and usually a 15-20 minute wait before you could step foot in one.

Again, I have an invisible disability. I could have pushed to the front of the crowd every day, jostling my way through dozens of people to weasel my way in the door. And that would have made me kind of an asshole, you know?

So what do I say? “EXCUSE ME, I’M DISABLED, I NEED TO GET IN.” And everybody would turn to look at my lanky eighteen year old body, with no visible deformities, no mobility aids or other assistive devices or personal aide or caretakers, having walked in the front door just fine. And then everybody would be thinking that I was kind of really an asshole.

Complicating things is that at the time, my severe anxiety was undiagnosed and untreated. There was no way I could have even squeaked out a humble “excuse me,” much less forced my way through the crowd, much less shouted for all to hear that they needed to get out of my way and give me “special treatment.” Oooh, how I loathed special treatment. It made me feel like I was, you know. Disabled. Not normal.

Anyway.

This crowd existed in front of every elevator in every building on campus. Not all of the people waiting at that elevator were healthy enough to take the stairs. There were surely others with invisible illnesses like me, and others yet who just weren’t in the greatest shape, and so on. But the majority of those folks took the elevator because it was there. And those folks are the ones who made my life, and my participation in society, that much harder back then.

So: Why couldn’t I use the escalator?

Here’s a different problem. A lot of kids used the escalator. An escalator, as you know, is basically a revolving set of stairs that moves upward, so that you don’t have to do any climbing to get up to the next floor.

But here’s the problem. Everyone who took the escalator? Walked up it.

Everyone.

Now, if I wasn’t going to be climbing the stairs, why the hell would I go and climb the escalator? The entire point is to spare me that climb, right?

But I couldn’t use it that way. If I stood still on a single step, that would clog up the line of kids studiously climbing, climbing. They were narrow enough for two small people to stand side by side, but then not everyone is small, and we also had to carry our bulky book bags and such with us. So if one person stays still, there is a bottleneck effect — only a trickle of people can squeeze through, and everyone else gets stuck behind you standing still.

Assuming everyone in that crowd is healthy, someone who stands like that and creates that kind of jam is, again, kind of an asshole — right? So what was I supposed to say? “I’m disabled, sorry.” While everyone stares at the back of my entirely healthy-looking body for the next few minutes.

Right.

So: what was I left with? Well. The stairs were pretty free. Maybe I could have started to carry a cane, just to visually signal to people that I was sick. Even though I didn’t need that cane and wouldn’t know what to do with it. Do I hunch myself over, tousle my hair and do my best to act like I’m ninety years old and barely hanging on? Just so people would maybe, just maybe, believe me?

Or maybe… maybe everyone else involved could have stopped and thought about how their actions were affecting other people. Because I sure as hell wasn’t the only one facing this dilemma.

Just because the elevators and escalators existed did not mean they were therefore accessible to the people who needed them. Because accessibility is more than structural. It also counts on the actions of each individual.

Yes, you are part of the problem. There are times where you are in the way, where your actions are creating difficulties in someone else’s life. And you probably can’t even see it. But, you know — maybe you would — if you started looking.

12 responses

erin

| Tuesday, November 18, 2008 | 12:43 am

I tore my ACL in March of this year and am waiting to get surgery. For the most part, I don’t limp or have outward signs that I have something physically wrong with me. Every time I have had to be on public transport I have looked at the seats reserved for the elderly or the disabled and could not bring myself to use them, even though I have very little balance, and any side-to-side movement (like in a subway) is very tiring for my knee.
I’m sure that previously I have been a part of the problem because I did not know there was a problem to begin with. Now, having had a disability (even though it is only temporary), and reading things like this entry, I will be more conscious of the decisions that I make regarding other people’s needs and comfort.

lilacsigil

| Tuesday, November 18, 2008 | 1:09 am

Also, sometimes it’s so easy to make a change, and that change benefits everyone. I got to have input on the design of my workplace (a retail pharmacy) and for no apparent reason, the original design was raised off the ground and had a short ramp. I asked why this was so, and wouldn’t it be easier to just have the whole thing flat to ensure easy access for people with disabilities and parents with prams, and…the architect hadn’t thought of that! In a pharmacy, of all places! In the end, taking out that extra 18 inches of height saved about $2000, quite apart from the access benefit. I have no idea why other new public or retail buildings wouldn’t include equal access as the very first planning step – it’s a huge and stupid gap in education.

Erica

| Tuesday, November 18, 2008 | 1:37 pm

Wow.

Thank you for a very thought-provoking article. It’s one of those pieces that suddenly made that little light in my brain turn on. Seriously, wow.

I am going to take the stairs from now on and will try to keep my eyes open to find more opportunities for good.

amandaw

| Tuesday, November 18, 2008 | 5:04 pm

erin, I certainly think you are entitled to a seat when you have a serious injury like that. And I feel your pain. One time I tried standing on the T (Pittsburgh’s light rail) when it was overcrowded on the way to a Penguins game. I paid for that for weeks afterward — not days, weeks, and it was miserable. My husband and I will wait for a second or third train after a game, just to make sure I can sit without having to ask someone to move. I mean, it’s not just standing upright — you have to balance yourself, the swaying, the lurching, keeping yourself from falling into someone else’s lap… etc. I can imagine that was hell on your knee.

Have you heard the term “temporarily able-bodied”? :) It is in reference to situations much like yours — a great majority of the population will face a disability of some sort at some point in their lives — temporary or permanent.

 

barbara

| Tuesday, November 18, 2008 | 8:29 pm

Let me tell you, amandaw, a cane would not have helped you. I use a cane, and people simply look past it. They are constantly amazed when I can’t go upstairs, or walk as fast as they do, or wait in long lines. “Oh-you’re handicapped? I never noticed!” The only handicapped people that get any respect at all are those in wheelchairs. Any other assistive technology (I’ve learned this from other disabled friends) such as braces, walkers, even scooters, goes pretty much unrecognized.Thanks for writing this great article though—hopefully, it will make someone think twice.

Jessica

| Wednesday, November 19, 2008 | 10:51 am

Amandaw, this is very well-explained and has brought my attention to my role in the problem as an able-bodied person, but I still don’t have a very good understanding of the answer to “what can I do?” I don’t mean to put the burden on you to have an easy answer to the question– it’s definitely not fair to expect disabled people to be the only ones to have to come up with solutions. But since that’s the title of this post, I hope my question comes across as earnest and respectful. Reading your examples of waiting for an open elevator or an empty seat on the train, I’m still lost as to what I should do in everyday life. I live in Pittsburgh and ride the buses, which are always crowded, so it’s easy to imagine a situation where I might be sitting down and there are no empty seats when you board the bus. Reading your post has definitely reminded me not to be irritable if someone who appears to be able-bodied asks me to give up my seat, but beyond that, how can I know when I should offer it? In those circumstances, unless someone says something, all I really have to go on is appearances. So I would move for a parent with a baby, or a person with a cane, but I’m not sure how I would recognize that you needed the seat or needed to cut in front of me in the elevator line unless you said something. I realize this puts all the burden on you to ask for it and identify yourself, so I want to find a better way.

Emily

| Thursday, November 20, 2008 | 5:45 pm

I’m with Jessica- can we try a little brainstorming session in comments here?

I was standing on a bus the other day and a guy gave me his seat because I was stumbling a bit. (I’m not disabled, but I had a heavy bag and I didn’t feel well, so he might have noticed that I looked miserable.) This guy is probably good at recognizing when people with less visible disabilities could use help because he’s attentive. So, hmmm. Pay attention to non-obvious cues like facial expression, how someone’s walking, amount of effort they seem to be expending. Any others?

This probably wouldn’t be feasible in the school example, but I can imagine elevator situations (e.g. in a hotel or a mall or something) where an able-bodied person can ask, “I’m next in line, but if anyone’s waiting because you *need* the elevator, please go ahead.”

Raise the issue / advocate. Friends who *are* aware of the particular issue can advocate solutions (maybe as a sign urging students who can easily do so to take the stairs or escalator. though that might be dicey because of the social judgment of others’ abilities involved. or a sign on the escalator that normalizes non-climbers by asking climbers to keep to the left?).

Don’t assume that if you don’t know there’s a problem, everything’s fine. Educate ourselves about what kinds of access problems tend to arise and how they’re problematic, so that we can recognize them when we encounter them. (This is kind of vague… any suggestions?)

Does anyone have other ideas?

Jessica

| Friday, November 21, 2008 | 11:00 am

Thanks, Emily. Those are really good thoughts.

Opopanox, Home of the Arrogant Worm

| Friday, November 21, 2008 | 4:11 pm

[...] link located here [...]

Smite Me! [.net] » Blog Archive » elsewhere, other things

| Friday, November 21, 2008 | 7:28 pm

[...] amandaw at three rivers fog lets the fully-abled individual(s) among us know what we can do to improve accessibility for those [...]

Taking the Stairs « 19th & Folsom, San Francisco, CA

| Tuesday, March 17, 2009 | 6:02 pm

[...] the Stairs A while ago, I read this post by amandaw, “What can I do?”. amandaw is disabled in a way that isn’t obviously visible to most able-bodied people, a [...]

BADD: Blogging Against Disablism Day « Pizza Diavola

| Friday, May 1, 2009 | 5:20 pm

[...] most of her life without even considering the existence of spoons. amandaw’s post “What Can I Do?” was similarly eye-opening and made me think about how my able-bodied privilege isn’t [...]

Leave a comment

You can use these tags : <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>